FAQ
Frequently Asked Questions
Have questions about our services, trial access, pricing, or subscriptions? You're in the right place. Our FAQ section is designed to address common inquiries from new users and long-time customers alike. Whether you're exploring our free trial or managing your ongoing plan, this page offers clarity on how LeadChain Systems works, billing practices, cancellation procedures, and support. If your question isn't answered below, please contact our team — we're always happy to help.
You will get 7 days of full access to all our premium services including remote tools, automation, and integrations. Please contact us for more information or to extend your trial period.
It depends on the services you subscribe to. Most of our plans include unlimited users, but high-usage enterprise teams may require a custom quote.
To cancel or pause your subscription, simply email us at info@block-edge.com at least one week before your next billing cycle.
Yes, we support invoicing for business accounts. Contact our billing department to request this option.
Visit our Download Center to access the latest versions of our software tools. Fill out the form with your details, and a download link will be sent to your email.
Yes, several of our solutions like Leadchain Peddle are designed to function in both online and offline modes, allowing you to continue working without interruption even if connectivity drops.
Our products cater to diverse industries such as manufacturing, healthcare, retail, logistics, education, and finance. We tailor implementations to your specific business needs.
Absolutely. We provide customizable ERP modules based on your workflow and operational processes. Contact our team to discuss specific customizations and integrations.
Yes, we offer complete after-sales support including technical assistance, software updates, and training to ensure your business continues to run smoothly.
We follow strict data protection protocols. Your data is secured with encryption, secure servers, and controlled access. We never share or sell your data to third parties.