Team Assist

Use the built-in chat feature for instant communication during remote sessions. Use the chat feature to quickly send files or screenshots when needed.

Transfer files securely from your computer to your customer's computer or vice versa. Larger files take longer, so plan accordingly.

Outline how team members can utilize unlimited sessions effectively without overwhelming resources. Prioritize sessions by urgency and importance.

Ensure all team members have similar multi-monitor setups for consistency in collaboration.

Create clear guidelines for when and how to transfer sessions between team members.

Clarify the purpose of the screen capture (e.g., documenting issues, sharing information, creating tutorials).

Establish what you need to track (e.g., resource usage, performance metrics, project progress).

Transfer files up to 500 MB securely and quickly for efficient data sharing and collaboration.

Employees should be informed and give consent for monitoring. Safeguard data, prevent insider threats.

Regular attendance contributes to overall team performance and project continuity.

Helps manage staffing levels and workload distribution effectively.

Create an environment where team members feel comfortable sharing ideas and concerns.

Use copy and paste for sharing information quickly in collaborative environments, such as team chats or shared documents.

Use screenshots to visually demonstrate problems or errors, making it easier for team members to understand.